Dignity Homecare Agency Ltd (“Dignity”, “we”, “us”, or “our”), we are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our website or engage with our services.

Information We Collect

We may collect personal information from you when you use our website or engage with our services. This information may include, but is not limited to:

• Contact information such as your name, address, email address, and phone number.
• Demographic information such as your age, gender, and occupation.
• Medical information relevant to the provision of our services.

How We Use Your Information

We use the personal information we collect for the following purposes:

• To provide and personalize our services to meet your individual needs.
• To communicate with you regarding our services, including scheduling appointments and providing updates.
• To comply with legal and regulatory requirements.

Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To our employees and contractors who need access to your information to provide our services.
• To third-party service providers who assist us in operating our website or providing our services, subject to confidentiality agreements.
• To comply with legal and regulatory requirements, including responding to lawful requests from government authorities.
• In connection with a merger, acquisition, or sale of all or a portion of our business.

Protection of Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure storage, and restricted access to your information by authorized personnel only.

Your Rights

You have the right to access, update, and correct your personal information held by us. You also have the right to request the deletion of your personal information, subject to applicable legal and regulatory requirements.

Cookies

We may use cookies and similar technologies to collect information about your use of our website. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these websites before providing any personal information.

Updates to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at info@dignitycareagency.co.uk or 02045318400 / 07490934130.